Privacy Policy

1. Introduction

Welcome to Crafty Creations. We respect your privacy and are committed to protecting the personal information you share with us when you visit our store or place an order. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our store, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our store.

2. Information We Collect

We collect information in two ways:

Information you provide directly. When you create an account, place an order, or contact us, we collect your name, email address, shipping address, phone number (if provided), and payment information. Payment details are processed securely through our payment processor and are never stored on our servers.

Information collected automatically. When you visit our store, we may collect your IP address, browser type, pages visited, and time spent on pages. This helps us understand how our store is used and improve your experience. We may use cookies for this purpose (see Section 5).

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications
• Communicate with you about your orders or inquiries
• Maintain and manage your account
• Improve our store, products, and customer experience
• Send you promotional emails or updates if you have opted in (you may opt out at any time)
• Comply with legal obligations

We will not sell, rent, or otherwise disclose your personal information to third parties for their own marketing purposes.

4. Sharing Your Information

We share your information only as necessary to operate our store and fulfill your orders:

• Payment processors. We use a third-party payment processor to handle transactions securely. They receive the payment details you provide at checkout.
• Shipping carriers. Your name and shipping address are shared with the carrier used to deliver your order.
• Platform services. Our store operates on the My Craft Store platform, which provides technical infrastructure. Our platform provider may process your data as a service provider on our behalf.
• Legal requirements. We may disclose your information when required by law, court order, or governmental authority.

5. Cookies

Our store uses cookies — small text files stored on your device — to keep your shopping cart, maintain your login session, and understand how visitors use our store. No personally identifiable information is stored in cookies.

You can configure your browser to refuse cookies, but doing so may affect your ability to use certain features such as the shopping cart or account login.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services to you. Order records are kept for a minimum of five years for tax and accounting purposes. You may request deletion of your account and personal data at any time (see Section 7).

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of marketing communications at any time by using the unsubscribe link in any email we send

To exercise any of these rights, please contact us using the information in Section 9.

8. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All data is transmitted over encrypted connections (HTTPS). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our store after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Crafty Creations

Email: mikemartin19020@gmail.com